Effective Date: 4/8/2025

Business Name: Pro Home Buyers LLC

Website: professionalhomebuyers.org

At Pro Home Buyers LLC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with applicable laws, including regulations governing text messaging under A2P 10DLC compliance.

1. Information We Collect

We collect the following personal information when you use our services:

NameEmail AddressPhone NumberProperty Address and Details

This information is collected via a contact form on our website. By submitting this information, you consent to our use of it as described in this Privacy Policy.

2. How We Use Your Information

We collect and use your information to:

Schedule calls and appointmentsFollow up with users who have shown interest in our servicesProvide our services, including SMS-based communications and remindersSend occasional service offers or appointment confirmations

3. Opt-In Data for Text Messaging

If you have opted into our SMS program, we will use your phone number to send appointment reminders, service updates, and relevant offers. All text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the SMS services we use (e.g., Go High Level). We do not share or sell your mobile information to other parties for marketing or promotional purposes.

4. How We Protect Your Information

We take the protection of your personal information seriously and implement industry-standard security measures to prevent unauthorized access or disclosure. We only use your personal information for the purposes outlined in this Privacy Policy.

5. Information Sharing

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information may be shared with subcontractors, such as customer service providers, to assist in delivering our services. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. Your Rights and Choices

You can contact us to update your information at any time via phone or SMS. While you can update your information, we do not provide an option to delete your data under current policy.

7. Third-Party Services

We use Go High Level for SMS messaging and may use other third-party tools to facilitate customer service or manage business operations. These providers are not authorized to use your data for any purpose other than providing their services to us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or need assistance with updating your data, please contact us at:

Phone: 518.750.3796

Email: [email protected]

Website: professionalhomebuyers.org